Last updated: May 4, 2026
Privacy Policy
Nichespace ("we", "our", "us") respects your privacy and is committed to protecting your personal data in accordance with applicable laws, including the Personal Data Protection Act 2010 (Malaysia).
This Privacy Policy explains how we collect, use, and protect your information when you use our website.
1. Information We Collect
We may collect personal data including name, email address, phone number, shipping and billing address, payment-related information, order details and purchase history, IP address, and browser/device data.
When you make a purchase, payment information is processed securely via Stripe. We do not store your card details.
Stripe may collect personal data such as name, email, payment details, and transaction information to process payments and prevent fraud. You may refer to Stripe's Privacy Policy for more details.
2. How We Collect Data
We collect data when you place an order, create an account if applicable, contact us, or use our website through cookies and analytics.
3. How We Use Your Data
We use your data to process and fulfill orders, provide customer support, send order updates and tracking information, improve our website and services, and prevent fraud or unauthorized activity. We may also use your data for marketing only with your consent.
4. Sharing Of Data
We may share your data with payment processors such as Stripe, shipping providers such as J&T Express, and service providers such as hosting and analytics providers. We do not sell your personal data. Stripe may further process your data according to its own privacy policy.
5. Data Security
We take reasonable steps to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
7. Your Rights
You have the right to access your personal data, request correction of your data, request deletion of your data, and withdraw consent for marketing. To exercise your rights, contact us via email.
8. Cookies
We use cookies to improve user experience, analyze website traffic, and remember preferences. You may disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.
10. Stripe & Payment Data
Payments on our website are processed by Stripe.
Stripe may collect and process personal data including name, contact details, payment information, and transaction data. Stripe may also use this data for fraud prevention and compliance purposes.
We recommend reviewing Stripe's Privacy Policy.
11. Changes To This Policy
We may update this Privacy Policy at any time. Changes will be effective immediately upon posting.
12. Contact
If you have any questions about this Privacy Policy, please use the Contact page.